CONTPAQi AdminPAQ: Report Generation and Account Statement Errors

TL;DR — Quick Summary

Resolve report generation and account statement errors in CONTPAQi AdminPAQ by checking Crystal Reports, templates, permissions, and SQL Server connectivity.

Report Generation Errors in CONTPAQi AdminPAQ

AdminPAQ uses Crystal Reports for all report rendering. When it fails, financial operations and decision-making are disrupted.

Diagnostic Summary

Symptom	First Check
”Error loading report”	Crystal Reports Runtime installed
”.rpt file not found”	Template path correct
”Access denied”	Write permissions
Blank report	SQL Server connection
Incorrect balances	Documents properly applied in AR/AP

Frequently Asked Questions

Why does CONTPAQi AdminPAQ show an error when generating reports?

Common causes: Crystal Reports Runtime is missing or incompatible, the .rpt template file is corrupt or missing, the user lacks write permissions to the temp folder, or there's a SQL Server connection issue.

How do I reinstall AdminPAQ report templates?

Rename the existing Reportes folder to Reportes_OLD, then run the AdminPAQ installer with the 'Repair' option to regenerate original templates.

Why do account statements show incorrect balances?

Invoices, payments, or credit notes aren't properly linked. Check Accounts Receivable to ensure each payment is applied against the correct invoice.

What if AdminPAQ can't connect to SQL Server for reports?

Verify SQL Server service is running, the connection string is correct, and the firewall allows port 1433.

Report Generation Errors in CONTPAQi AdminPAQ

Diagnostic Summary

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